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1) First of all, I recently joined Google+. If you're wondering what Google+ is, I will refer you to the incredibly witty webcomic, xkcd, which sums it up perfectly:

My boss, Mssr. M. Graham Mothner, threw Delivering Happiness on my desk today with a "you've gotta read this" look on his face. Luckily, I'm a slow reader and I'm already reading two other books right now, so I'll probably be done with it around November... of 2012.
Seriously, though, Zappos is one of those companies that--love them of hate them--is good at what they do. The more that I find out about them, the more impressed I am. So, for those of you who might not get to the book, here is a video of Zappos' CEO, Tony Hsieh, discussing his take on company culture and its importance to the success of a company.
We're willing to hire and fire people based on whether they're living up to [Zappos' core values], independent of job performance.